Virtual Race FAQ
WHAT IS A VIRTUAL RACE?

A virtual race is a race that can be run anywhere you choose, during a specified timeframe. 

HOW DOES IT WORK?

You register, then download and customize your race bib. Your race medal will be shipped within 2 weeks of registration.

WHAT IS THE RACE PERIOD FOR THE REBEL RUN VIRTUAL RACE?

You can run your race at any time!

I DON'T LIVE IN THE UNITED STATES, CAN I STILL PARTICIPATE?

We'd love for you to participate, but at this time we do not offer international shipping for medals. If you have a friend in the US that can accept the medal and forward it to you, that's fine!

DO I HAVE TO SUBMIT A FINISHING TIME?

Nope! This is on the honor system. Most times runners will save the medal until they've run the miles and then hang it on the rack.

CAN I WALK SOME OR ALL OF IT?

Of course! You can walk, run, skip, or even cartwheel to complete the distance. 

WHAT DISTANCE SHOULD I RUN?
Any distance you want. If you are running this virtual race to substitute for one that's recently been cancelled, we recommend choosing that distance. But it's up to you!
HOW DO I DOWNLOAD MY RACE BIB?

From your computer (not a smartphone or tablet), you can customize and download your race bib HERE.

WHEN DO I GET MY MEDAL?

Medals ship within 2 weeks of registration.

I DIDN'T GET MY MEDAL

Please reach out to support@notyouraveragerunner.com if you did not receive your medal.

I CAN'T FIND MY REGISTRATION EMAIL

The subject line of this email is “[REGISTRATION DETAILS INSIDE] Rebel Run Virtual Race” - please check your spam, junk and promotional email folders before contacting support.

I CAN'T REMEMBER IF I SUBMITTED MY RESULTS

If your results were entered successfully, you will get a confirmation email. If you did not receive this email, please check your spam, junk, and promotional folders before re-entering your results.

I LISTED THE WRONG SHIPPING ADDRESS

No problem! Please request an address update by emailing support@notyouraveragerunner.com.

HOW DO I FIND OTHERS RUNNING THIS EVENT IN MY AREA?

The best way is to ask in the Not Your Average Runner Facebook Group. 

CAN I POST ABOUT THE RACE ON SOCIAL MEDIA?

We would LOVE to be able to follow your race progress or join in your excitement on social media! Be sure to tag @NotYourAverageRunner on both Instagram and Facebook and use the hashtag #rebelrun so we can follow along!

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